Privacy Policy

1. Introduction

LinkIntel, Inc. (“LinkIntel,” “we,” “us,” or “our”) operates the LinkIntel AI link building platform accessible at linkintel.ai (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when registering for the Service, including:

• Full name
• Email address
• Account password (encrypted and securely stored)

2.2 Email Configuration Data

If you choose to use our AI outreach features, you may provide:

• SMTP server credentials (host, port, username, password)
• IMAP server credentials (host, port, username, password)

These credentials are encrypted and stored securely. We use them solely to send outreach emails and read replies on your behalf as part of the Service functionality.

2.3 OAuth Authentication

If you choose to sign up or log in using Google OAuth, we receive your name and email address from Google. We do not receive or store your Google password.

2.4 Usage Data

We automatically collect certain information when you access the Service:

• IP address and browser type
• Device information
• Pages visited and features used
• Time and date of visits
• Error logs and performance data (via Sentry)

2.5 Project and Business Data

To provide our services, we store:

• Project configurations (target domains, keywords, competitors)
• Backlink opportunity data discovered during analysis
• Outreach email content and conversation history
• Scoring criteria and preferences

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide and maintain the Service
• Discover and analyze backlink opportunities based on your criteria
• Send personalized outreach emails on your behalf
• Negotiate link placement pricing using AI
• Process transactions and manage subscriptions
• Send administrative communications (service updates, security alerts)
• Improve and optimize the Service
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Payment Processing

We use Stripe for payment processing. When you make a purchase:

• Stripe collects and processes your payment information directly
• We do not store or have access to your full credit card details
• Stripe handles all payment transactions and compliance
• Stripe acts as the payment processor

For more information about how Stripe handles your payment data, please review Stripe's Privacy Policy.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We share data with third-party service providers who assist in operating our Service:

• Supabase: Database hosting and authentication
• Stripe: Payment processing
• Sentry: Error tracking and monitoring
• AI/LLM Providers: For email personalization and negotiation features

5.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5.4 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. AI and Automated Processing

Our Service uses artificial intelligence to:

• Analyze and score backlink opportunities based on your criteria
• Generate personalized outreach emails
• Conduct automated price negotiations
• Classify and categorize email responses

Important: Your data is never used to train public AI models. Processing is done solely to provide you with the Service features.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure password hashing
• Access controls and authentication requirements
• Regular security assessments
• Row Level Security (RLS) policies in our database

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may retain certain information after account deletion for legitimate business purposes, legal compliance, dispute resolution, or enforcement of our agreements.

9. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

To exercise these rights, please contact us at [email protected].

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

11. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and authentication state
• Remember your preferences
• Analyze Service usage and performance

You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: